You are a hospital, therapist, doctor, or lymphedema center that wants the best for your patients, and you may not be happy with your current supplier.
You realize that any referral you give reflects back on you and your practice.
You are also a busy professional that does not have extra time to deal with unreliable services.
If you do not have a supplier in your area, you may be looking for one to supply garments through the mail, or you may be a hospital looking to have a location on site.
You are looking for a company who can supply garments to your patients, come and measure them, provide quicker turnaround times, and better prices.
You also want a fair and honest company who will bill the patient’s insurance, not make them pay their co-pay up front, and not keep the patient’s credit card information on file in case the insurance company doesn’t pay.
Some of the problems that you frequently have had to deal with are not having someone show up to your facility when they are scheduled, and not getting the garment right the first time around.
How Can Caring Touch Medical Help You?
At Caring Touch Medical we are giving therapists, doctors and centers peace of mind in that they can refer patients to us and know they will be taken care of in a professional manner, with certified staff in a very warm and inviting environment. They know recommending services is a reflection on them and they know that we make a great reflection on them.
99% Satisfaction Rating
We are recommended because we have a 99% satisfaction rating with our patients. This translates into recommending a place where your patients can go and know that you will not be dealing with any backlash or dissatisfaction issues.
We are growing our out of state compression business and are happy to report that all new clients find us professional to work with, timely in our turnaround of their garments and cost effective to their patients. We are also growing our locations. We have been invited to host locations on site at hospitals and work with each individual hospital to determine the right services they are looking to provide their patients and visitors.
Great Turnaround Times
We provide great turnaround times on our compression garments. Call us for a quote and turnaround on a compression garment to compare us to what you are currently receiving. Also, we strive for being able to supply off the shelf garments to our patients 100% of the time. Because of insurance issues, selection preferences, we are able to provide this 87% of the time.
Insurance Claims
We are proud to say that integrity means something to us. We will not hold credit cards on file so that if the insurance denies we automatically charge the patient. We will call and work with the insurance company. Many times, our claim appeals are overturned and are paid based on how we checked benefits. We won’t give up until we have exhausted all avenues. We may get the patient involved in helping get items resolved, but we won’t make them pay until the patient agrees that is the final decision.
Ensuring Patient & Client Satisfaction
At Caring Touch we follow a strict set of guidelines for ensuring that what we promise, gets done. We will not agree to go to a location, without meeting with the staff, to determine exactly what is required of us. Once we have agreed on this, we follow through with our actions. We want to grow this business, but know that we must do it while ensuring that our patients and clients are thoroughly satisfied.
Check out our Mission Statement and Patient Bill of Rights
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